--- title: "ConvoBox Android App – WhatsApp Team Inbox on Your Phone | ConvoBox" description: "The ConvoBox Android app puts the shared WhatsApp team inbox on your phone, with admin and agent logins, chat assignment, notes, CRM stages and quick replies." url: https://www.convobox.in/android-app/ publisher: ConvoBox Inc --- ConvoBox · Android Team Inbox App # ConvoBox Android app for your team inbox Reply to WhatsApp customers from your phone. Admins and agents sign in to the ConvoBox Android app and get the full shared team inbox: assignment, notes, CRM stage, snooze, quick replies, catalog and contact details. ## What is the ConvoBox Android app? The ConvoBox Android app is the mobile version of the ConvoBox shared team inbox. ### Read the full explanation ## Admin login and agent login Sign in with your ConvoBox account; the app shows what your role allows. ### Admin Manage the whole inbox from your phone. - All chats across every team - Assign and reassign conversations - See which agents are online - Unassigned and snoozed queues - Everything an agent can do ### Agent Answer customers wherever you are. - Own and team chats, as access allows - Reply, note, snooze and resolve - Quick replies, assets and catalog - Contact details and timeline - Update the CRM stage ## Three screens agents use all day Inbox, conversation and contact, with the same data as the web app. Inbox · Mine, Team, Unassigned My order #2291 is delayed. Can you check? Note · @Vikram check Delhivery It's out for delivery today before 7 PM 🚚 Chat · notes, quick replies, snooze Contact · owner, stage, tags, timeline ## The full shared team inbox, on Android Everything agents use on the web, in their pocket. - Admin loginSee every chat and team, assign conversations and manage agents on the go. - Agent loginAgents see their own and their team's chats, as access control allows. - AssignmentAssign or reassign chats to agents and teams from the phone. - Private notesTag teammates and leave notes inside the thread. - CRM stageSee and change the contact's pipeline stage. - SnoozeHide a chat until later; it returns when the customer replies. - Quick repliesSaved answers with variables, sent in a tap. - Send catalogShare products or the catalog from the chat. - Contact details and timelineOrders, tags, notes and every past event for the contact. - AssetsSend saved images, PDFs and videos. - Lists and filtersMine, team, unassigned and snoozed views. - Access controlThe same roles and permissions as the web app. ## Watch a chat get handled from a phone An agent away from the desk picks up a delayed-order chat in the Android app and resolves it. ## How to get your team on the Android app Uses the agents, teams and roles you already set up in ConvoBox. 1. 01 Create agents in ConvoBoxAdmins invite agents from Settings on the web app and choose Admin or Agent.Same login on web and Android 2. 02 Install the ConvoBox app on AndroidEach person installs the ConvoBox app on their Android phone.Android phones 3. 03 Sign in and pick up chatsAssigned and team chats appear with full history, notes and contact details.Admins see every team ## Who uses the Android app Teams that are not always at a desk. Store owner ### Answering from the shop floor Yes, we have it in stock. I'll keep one aside for you till 7 PM. **Result:** No more missed chats while serving walk-ins. Field sales ### Quotes from the road Sharing the quotation now. I can visit your office on Friday. **Result:** Leads answered between meetings. Admin ### Reassigning after hours Assigned to Vikram for tomorrow morning. **Result:** The queue stays organised when the office is closed. Support agent ### Weekend cover Hi Meera, I've raised the exchange. Pickup is tomorrow. **Result:** Weekend chats handled without a laptop. Delivery team ### Delivery questions I'm 10 minutes away. Please keep ₹2,499 ready. **Result:** Customers reach the business number, not personal phones. Clinic reception ### Appointment changes Your slot has moved to 11:30 AM. See you then! **Result:** Front desk replies from anywhere in the clinic. ## Why your team needs the app - **1**Official number everywhereThe same business number on web and Android. - **2**Roles: admin and agentEach person sees what their role allows. - **0**Chats on personal phonesConversations stay with the business. - **All**Inbox features includedAssignment, notes, stage, snooze, quick replies, catalog. ## Android app questions Short, direct answers. Still unsure? [Message the team on WhatsApp](https://wa.me/917338519445?text=Hi%20ConvoBox%20team%2C%20I%27d%20like%20to%20know%20more%20about%20ConvoBox.). ### Does ConvoBox have a mobile app? Yes. The ConvoBox Android app gives admins and agents the full shared team inbox on their phone. ### What is the difference between admin and agent login? Admins see every chat and team and can assign conversations and manage agents. Agents see the chats their access allows, usually their own and their team's. ### Which team inbox features are in the app? Assignment, lists and filters, private notes, CRM stage, snooze, quick replies, sending the catalog, contact details and timeline, assets and access control. ### Does the app use the same WhatsApp number? Yes. The app connects to the same ConvoBox workspace and official WhatsApp number as the web app, so chats stay in sync. ### Is there an iPhone app? The ConvoBox mobile app is available for Android. On iPhone, use the ConvoBox web app in your browser. ### Do I need a separate subscription for the Android app? The app uses your existing ConvoBox workspace and the agents in your plan. See the [pricing page](https://www.convobox.in/pricing/) for agent limits by plan. ## Works together with the rest of ConvoBox - [**WhatsApp Broadcast**Send approved templates to thousands, schedule them and retry failed numbers.](https://www.convobox.in/whatsapp-broadcast/) - [**Chatbot & Workflow Builder**Trigger-based chatbots with conditions, delays, buttons, lists and forms.](https://www.convobox.in/whatsapp-chatbot-workflow/) - [**WhatsApp CRM**Pipelines, deals, tickets, tasks and owners built on every chat.](https://www.convobox.in/whatsapp-crm/) - [**Shared Team Inbox**One WhatsApp number for the whole team, with assignment and notes.](https://www.convobox.in/team-inbox/) - [**WhatsApp Commerce**Catalog, orders, payments and delivery tracking inside the chat.](https://www.convobox.in/whatsapp-ecommerce/) - [**Shopify WhatsApp App**Order updates, COD confirmation, abandoned cart recovery and revenue tracking.](https://www.convobox.in/shopify-whatsapp/) - [**Templates & WhatsApp Flows**Marketing, utility, carousel and Flow templates, plus native WhatsApp forms.](https://www.convobox.in/whatsapp-templates-flows/) - [**AI Agents**AI agents that answer, qualify and hand over on WhatsApp. Voice agent in development.](https://www.convobox.in/whatsapp-ai-agent/) - [**ConvoBox MCP for Claude**Connect Claude to ConvoBox and work with contacts, chats and campaigns in plain English.](https://www.convobox.in/claude-mcp/) - [**Meta Ads Integration**Auto-tag click-to-WhatsApp leads, sync Lead Ads forms to the CRM and send CRM signals back to Meta.](https://www.convobox.in/meta-ads/) Get started today ## Take your WhatsApp team inbox anywhere Connect your number to the official WhatsApp Business API and launch your first broadcast, chatbot or Shopify automation the same day. - 7-day free trial - No credit card - Official Meta Tech Partner - Hand-held onboarding --- Source: https://www.convobox.in/android-app/ · © ConvoBox Inc