---
title: "Cookie Policy | ConvoBox"
description: "Cookies ConvoBox uses. The website sets analytics cookies only if you accept; the app uses cookies for sessions, security and analytics."
url: https://www.convobox.in/cookie-policy/
publisher: ConvoBox Inc
---

[Legal](https://www.convobox.in/legal/) · Policy

# Cookie Policy

What this site and the app store in your browser.

**Last updated:** 8 November 2026**Effective:** 8 November 2026**Provider:** ConvoBox Inc, Bengaluru and Salem, India

Contents

1. [What cookies are](#what)
2. [This marketing website (www.convobox.in)](#website)
3. [Embedded videos](#video)
4. [The ConvoBox app (app.convobox.in)](#app)
5. [How to control cookies](#control)
6. [Changes](#changes)

This marketing website loads Google Tag Manager with analytics cookies switched off, and turns them on only if you accept. It also saves one small checklist-progress value on blog pages, only in your browser. The ConvoBox app at app.convobox.in uses cookies for sign-in, security and analytics.

## What cookies are

Cookies are small text files a website saves in your browser. Browsers also offer similar storage, such as localStorage. Some are needed for a site to work. Others measure use or show ads.

## This marketing website (www.convobox.in)

This website uses **Google Tag Manager**, which runs analytics tools such as **Google Analytics** and **Microsoft Clarity**, to understand which pages are used and where visitors get stuck. Tag Manager loads on every visit using Google Consent Mode, with analytics cookies and advertising storage **denied**. Analytics cookies are set **only after you press Accept** on the cookie notice. If you press Decline they stay off, although Google may still receive basic cookieless page signals. **Microsoft Clarity** also loads on every visit with its storage denied, so it sets no cookies until you press Accept. It records anonymised page interactions such as clicks and scrolling, and masks sensitive content such as form fields. It uses no advertising pixels. You can change your choice any time with Cookie settings in the footer. What this website stores:

| Item | Where | Purpose | Lifetime |
| --- | --- | --- | --- |
| Keys starting with cbx-check- | Browser localStorage, on blog pages only | Remembers which items you ticked in a blog checklist, so your progress is there when you return | Stays until you clear site data |
| cbx-consent | Browser localStorage | Remembers whether you accepted or declined analytics | Stays until you clear site data |
| Google Analytics cookies (such as _ga) | Cookies set by Google, only after you accept | Counts visits and pages, and which buttons are used | Set by Google, typically up to 2 years |
| Microsoft Clarity cookies (such as _clck, _clsk) | Cookies set by Microsoft, only after you accept | Records anonymised clicks and scrolling to improve pages | Set by Microsoft, up to 1 year |

The checklist and consent values stay on your device and are not sent to ConvoBox.

## Embedded videos

When a page includes a YouTube video, it uses the privacy-enhanced youtube-nocookie.com domain. The video loads only after you click play, so no request goes to YouTube before that. Once you play it, YouTube may set its own cookies under its policy.

## The ConvoBox app (app.convobox.in)

The signed-in app uses cookies and similar technologies, as set out in our [Privacy Policy](https://www.convobox.in/privacy-policy/), to:

- Keep you signed in (sessions)
- Protect the service and your account (security)
- Improve performance and understand usage (analytics)

Session and security cookies are needed for the app to work.

## How to control cookies

You can block or delete cookies and site data in your browser settings. Look for "Cookies" or "Site data" in the privacy section of Chrome, Safari, Firefox or Edge. Blocking session cookies will stop you from signing in to the app. Clearing localStorage will reset your blog checklist progress.

## Changes

If we ever add analytics or other cookies to the marketing website, we will update this page first and ask for consent where the law requires it.

**Related:** [Privacy Policy](https://www.convobox.in/privacy-policy/) [Terms and Conditions](https://www.convobox.in/terms-and-conditions/) [Data Protection and DPDP Act](https://www.convobox.in/data-protection-and-dpdp/)

Write to us and we will reply. You can also reach ConvoBox Inc at [info@convobox.in](mailto:info@convobox.in), or call or WhatsApp [+91 73385 19445](https://wa.me/917338519445).

This page is a plain-language document written in good faith. It is general information and not legal advice.

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Source: https://www.convobox.in/cookie-policy/ · © ConvoBox Inc