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Terms & Condition

Welcome to ConvoBox . These Terms and Conditions govern your use of our website https://www.convobox.in , our software products, and any services provided by ConvoBox .

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

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1. Use of Our Services

  • You must be at least 18 years old to use our Services.

  • You agree to provide accurate and complete information when registering or interacting with us.

  • You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

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2. Services Offered

ConvoBox provides businesses with tools and services including (but not limited to):

  • WhatsApp Business API integration

  • Chatbot automation and flow builders

  • Campaign management and broadcast tools

  • Analytics and dashboard tools

  • Technical development and support services

We may update, change, or discontinue any part of the Services at any time with or without notice.

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3. Payment and Subscription

  • Some of our Services may be offered on a paid or subscription basis.

  • All fees are stated in Indian Rupees (INR) unless otherwise specified.

  • You agree to pay all applicable charges in accordance with your chosen plan and billing terms.

  • Failure to pay may result in suspension or termination of Services.

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4. User Responsibilities

You agree not to:

  • Use our Services for any unlawful, harmful, or fraudulent purposes

  • Interfere with the operation or security of the Services

  • Reverse engineer, decompile, or attempt to extract the source code of our software

  • Upload or transmit any viruses, malware, or harmful code

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5. Intellectual Property

All content, software, trademarks, logos, and intellectual property on the Site or in the Services are the property of ConvoBox or its licensors. You may not reproduce, distribute, or use any content without our prior written permission.

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6. Third-Party Services

We may use or integrate with third-party services such as Meta (WhatsApp), payment gateways, or hosting providers. We are not responsible for the terms, policies, or actions of third-party platforms. Use them at your own risk.

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7. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, with or without notice, for behavior that violates these Terms or is deemed abusive, illegal, or harmful.

You may terminate your use of the Services at any time by notifying us in writing at info@convobox.in.

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8. Disclaimer of Warranties

The Services are provided “as is” and “as available.” We make no warranties or representations regarding the availability, accuracy, or reliability of the Services. Your use is at your own risk.

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9. Limitation of Liability

To the maximum extent permitted by law, ConvoBox shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services.

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10. Indemnification

You agree to indemnify and hold harmless ConvoBox, its officers, employees, and affiliates from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the Services or your violation of these Terms.

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11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Salem, Tamil Nadu.

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12. Changes to These Terms

We may revise these Terms at any time. We will notify you by updating the “Last Updated” date. Continued use of our Services after changes means you agree to the revised Terms.

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13. Contact Us

For any questions or concerns regarding these Terms, please contact:

ConvoBox
Email: info@convobox.in
Website: https://www.convobox.in

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