--- title: "WhatsApp Broadcast Software – Bulk Messages & Analytics | ConvoBox" description: "Send WhatsApp broadcasts to opted-in customers with the official API. Schedule campaigns, segment contacts, track delivery, reads and clicks, retry failures." url: https://www.convobox.in/whatsapp-broadcast/ publisher: ConvoBox Inc --- ConvoBox · WhatsApp Broadcast # WhatsApp broadcast software for bulk campaigns Send approved WhatsApp templates to thousands of opted-in customers, schedule them for the right hour, and see who received, read and clicked, without getting your number blocked. ## What is WhatsApp broadcast? A WhatsApp broadcast sends one approved message template to many contacts at once through the official WhatsApp Business API. ### Read the full explanation ## Broadcast templates, as your customers see them Every broadcast is an approved WhatsApp template. Pick a format to see it on the phone. ## How to send a broadcast in ConvoBox The real steps, from a contact list to a scheduled campaign with results. 1. 01 Import and tag your contactsUpload a CSV or Excel file, or sync Google Sheets or Shopify. Map the columns and add tags.Phone numbers with country codeCustom fields like city or last orderTags for segments 2. 02 Create a template and submit it to MetaPick marketing or utility, add a header, body with variables, footer and buttons, then submit.Variables like {{1}} for the first nameUp to three quick replies or CTA buttonsStatus shows when Meta approves 3. 03 Choose the audiencePick tags, CRM stages or an imported list. Unsubscribed contacts are left out automatically.Combine tags with AND or ORSee the audience size before sendingOpted-out contacts excluded 4. 04 Send now or scheduleSend immediately, or choose the date and time your customers read WhatsApp most.Edit or cancel until it startsPersonalised for every contactSent within your Meta messaging limit 5. 05 Track results and retry failuresWatch delivered, read and clicked numbers fill in. Retry only the numbers that failed.Status for every contactReplies land in the team inboxRetry failed in one tap ## WhatsApp Business app vs ConvoBox broadcasts The free app is built for chats with people who saved your number. ConvoBox uses the official API for real campaigns. | | WhatsApp Business app | ConvoBox (WhatsApp API) | | --- | --- | --- | | Contacts per broadcast | 256 per list | Your Meta messaging limit, up to unlimited | | Reaches people who have not saved your number | — | | | Image, video, document and button templates | Limited | | | Carousel product cards | — | | | Schedule for later | — | | | Delivered, read and click analytics | Basic | | | Retry only failed numbers | — | | | Segments from tags and CRM stages | — | | | Replies shared across a team | — | | | Automatic unsubscribe handling | — | | ## Watch a broadcast go out A clothing store announces its Diwali sale to repeat buyers. Press pause or replay at any time. ## Everything a WhatsApp broadcast needs Built on the official WhatsApp Business API, so campaigns scale without the bans that come with unofficial bulk senders. - Send nowLaunch a campaign to your full list or a segment in one click, with live progress. - Schedule campaignsPick a date and time; ConvoBox sends on schedule even when your team is offline. - Segment contactsFilter by tags, CRM stage, attributes, last order or imported list. - Rich media templatesImages, videos, documents, carousels, quick-reply and call-to-action buttons. - Broadcast analyticsSent, delivered, read, clicked and failed per campaign and per contact. - Retry failed numbersResend only to the numbers that failed, without messaging the rest twice. - Personalised variablesInsert first name, order ID, coupon code or any contact field. - Unsubscribe optionContacts who tap Stop are excluded from marketing automatically. - Replies land in the inboxEvery reply opens a chat in the team inbox or starts a chatbot. ## Broadcast examples by business Real message patterns ConvoBox customers send. Copy them as a starting point for your own templates. Fashion store ### Festive sale announcement Hi Divya 🪔 Our Diwali Sale is live. Flat 30% off sarees and kurtas, this weekend only. **Result:** A one-day spike in orders from people who already bought once. Clinic ### Health camp reminder Free diabetes check-up this Sunday, 9 AM to 1 PM at our Anna Nagar clinic. Reply YES to reserve a slot. **Result:** Slots filled from the reply, with no phone calls. Coaching institute ### New batch launch The new JEE weekend batch starts on 4 March. 12 seats left. Tap below for the timetable. **Result:** Counsellor chats routed straight to the admissions team. Restaurant ### Weekend menu drop This weekend: Chettinad thali for ₹349. Order on WhatsApp and pick up in 20 minutes. **Result:** Direct orders without aggregator commission. Real estate ### Site visit invite Plots near OMR from ₹28 lakh. Free site visit with pickup every Saturday. **Result:** Leads move into the CRM pipeline with the reply. Electronics retail ### Back-in-stock alert The iPhone case you asked about is back in stock in all colours. **Result:** Walk-ins from customers who asked weeks ago. ## Why businesses broadcast on WhatsApp - **Per contact**Delivered, read and clickedSee the status of every message in a campaign, and retry only the numbers that failed. - **API**Official sending onlyMeta-approved templates on the official API, not browser extensions that get numbers banned. - **1 tap**Retry for failed numbersResend only where delivery failed, keeping costs down. - **24/7**Scheduled sendingCampaigns go out at the hour you pick, even on holidays. ## WhatsApp broadcast questions Short, direct answers. Still unsure? [Message the team on WhatsApp](https://wa.me/917338519445?text=Hi%20ConvoBox%20team%2C%20I%27d%20like%20to%20know%20more%20about%20ConvoBox.). ### How many contacts can I broadcast to on WhatsApp? With the WhatsApp Business API there is no fixed list size. Meta assigns each number a daily limit on how many unique customers it can message, which starts low for new numbers and rises step by step, up to unlimited, as customers keep engaging with your messages. The current tiers are published in Meta's WhatsApp Business Platform documentation. ConvoBox sends within that limit and shows it in the dashboard. ### Will my number get blocked for broadcasting? Blocks happen when unofficial tools send unapproved messages. ConvoBox uses the official API and Meta-approved templates, includes an unsubscribe option, and lets you segment so people only get relevant offers, which keeps your quality rating healthy. ### Can I schedule a WhatsApp broadcast? Yes. Choose a date and time when creating the broadcast. You can edit or cancel a scheduled campaign until it starts sending. ### What does "retry failed numbers" do? After a campaign finishes, ConvoBox lists the numbers that failed (for example, a phone that was off for days). Retry resends the same template only to those numbers, so nobody receives it twice. ### Can I see who read or clicked my broadcast? Yes. Broadcast analytics show sent, delivered, read, clicked and failed counts for the campaign, and the status for each contact. ### How much does each broadcast message cost? ConvoBox plans are a monthly subscription. Meta charges a per-message fee for marketing and utility templates at its published rate for India, billed alongside. ### What is the difference between a WhatsApp broadcast list and a ConvoBox broadcast? A broadcast list in the WhatsApp Business app reaches up to 256 people, and only those who saved your number. A ConvoBox broadcast uses the official WhatsApp Business API and approved templates, so it can reach any opted-in contact within your Meta messaging limit, with images, buttons, scheduling and analytics. ### Can I send images, videos and PDFs in a broadcast? Yes. Templates can have an image, video or document header, plus up to three buttons such as a website link, a phone call or quick replies. ### Can each message be personalised? Yes. Template variables fill in each contact's name, order ID, coupon code or any custom field you have. ## Works together with the rest of ConvoBox - [**Chatbot & Workflow Builder**Trigger-based chatbots with conditions, delays, buttons, lists and forms.](https://www.convobox.in/whatsapp-chatbot-workflow/) - [**WhatsApp CRM**Pipelines, deals, tickets, tasks and owners built on every chat.](https://www.convobox.in/whatsapp-crm/) - [**Shared Team Inbox**One WhatsApp number for the whole team, with assignment and notes.](https://www.convobox.in/team-inbox/) - [**WhatsApp Commerce**Catalog, orders, payments and delivery tracking inside the chat.](https://www.convobox.in/whatsapp-ecommerce/) - [**Shopify WhatsApp App**Order updates, COD confirmation, abandoned cart recovery and revenue tracking.](https://www.convobox.in/shopify-whatsapp/) - [**Templates & WhatsApp Flows**Marketing, utility, carousel and Flow templates, plus native WhatsApp forms.](https://www.convobox.in/whatsapp-templates-flows/) - [**AI Agents**AI agents that answer, qualify and hand over on WhatsApp. Voice agent in development.](https://www.convobox.in/whatsapp-ai-agent/) - [**ConvoBox MCP for Claude**Connect Claude to ConvoBox and work with contacts, chats and campaigns in plain English.](https://www.convobox.in/claude-mcp/) - [**Meta Ads Integration**Auto-tag click-to-WhatsApp leads, sync Lead Ads forms to the CRM and send CRM signals back to Meta.](https://www.convobox.in/meta-ads/) - [**Android Team Inbox App**The full shared team inbox on Android, with admin and agent login.](https://www.convobox.in/android-app/) Get started today ## Send your first WhatsApp broadcast today Connect your number to the official WhatsApp Business API and launch your first broadcast, chatbot or Shopify automation the same day. - 7-day free trial - No credit card - Official Meta Tech Partner - Hand-held onboarding --- Source: https://www.convobox.in/whatsapp-broadcast/ · © ConvoBox Inc